How we collect, use, and protect your information when you visit graceautomotive.com or do business with our shop.
Last Updated: September 21, 2026
Grace Automotive ("we," "us," or "our") operates graceautomotive.com. This Privacy Policy explains what information we collect when you visit our website or contact our shop, how we use it, and the choices you have. We respect your privacy: we collect only what we need to serve you, and we never sell your personal information.
When you use our contact form, call us, email us, or book an appointment, you may provide information such as your name, phone number, email address, vehicle information, and a description of the service you need. We use this information to respond to your inquiry, schedule and perform service, and communicate with you about your vehicle.
Like most websites, we use Google Analytics to understand how visitors use our site — for example, which pages are visited and how visitors found us. This data is collected with IP anonymization enabled and is aggregated; we do not use it to identify individual visitors. Google Analytics uses cookies to function. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out with the Google Analytics Opt-out Browser Add-on.
Our site stores your display preferences — such as light/dark mode and any accessibility settings you enable — in your browser's local storage. These preferences stay on your device, are not transmitted to us, and can be cleared at any time through your browser settings.
We do not sell, rent, or trade your personal information. We share information only with service providers that help us operate — such as our website hosting provider, our shop management and online booking system (Tekmetric), and payment or financing providers you choose to use — and only as needed to serve you. These providers are responsible for their own privacy practices.
Our site links to third-party services, including online booking, financing providers (Affirm, Klarna, Sunbit, Synchrony, Snap Finance), social media, and Google Maps. When you use these services, their own privacy policies apply. We encourage you to review them before providing personal information.
We take reasonable measures to protect the information we hold and keep it only as long as needed for the purposes described above or as required by law (for example, service and warranty records).
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
You may contact us at any time to ask what information we have about you, request a correction, or request deletion where the law allows. Illinois residents and visitors from jurisdictions with specific privacy laws may have additional rights; we will honor applicable requests.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes means you accept the updated policy.
If you have any questions about this page, please reach out: